Waves Help
Short, step-by-step guides for running a dive or activity centre in Waves.
No guide matches. Try a shorter word.
Getting started
- Using Waves on a PC, tablet and phoneWaves adapts its menu to the screen: a left menu on a PC, an icon rail on a tablet and a bottom bar on a phone.
- The Waves Counter: a home screen you arrange yourselfThe Counter is the first screen after sign-in, made of cards you can move, resize and hide.
- One record per guest and staff memberEach person has one page with their details, certifications, dives, courses, stays and kit.
Front desk
- How to check a dive guest inSearch for the guest, press Check in, and Waves checks them in against their booked stay.
- How to handle a walk-in guest with no bookingAdd the walk-in as a new guest and Waves gives them a one-day stay, so everything goes on one bill.
- Bookings and stays: what each one holdsA booking is the reservation; each guest on it has a stay with dates, room, hotel, price level and a balance.
- How to print a guest's stay reportOne printable page shows the log book, charges, payments, balance and a signature line.
Trips and dives
- How to plan a dive day: trips, dives and groupsBuild each day as trip, then dives, then groups, then guests and staff, and give every guest their own activity type and price.
- How to reuse trips with templates and Copy a dayCreate a regular trip from a template, or copy a previous day's trips onto a new date.
- Four ways to see the dive day: time, staff, boat or listSwitch one board between time, staff, boat or jeep, and list views, and fold trips to one line on a busy day.
- How to move guests and groups with drag and dropDrag a guest or a whole group to another trip, and press Undo if you take someone off by mistake.
- What Waves warns you about when you plan tripsWaves warns about oversize groups, certification and depth, double-booking, boat capacity, paperwork, payment, lapsed staff cards and missing safety kit.
- How to mark a dive done and log itPress Mark done after the dive, then optionally add conditions, gas, cylinders and any incident.
- The Waves calendar: trips, arrivals and days offThe calendar shows trips, arrivals and departures, courses and staff days off by month, week or day.
Courses
- How to start a dive course classStart a class in one dialog by choosing the course and its students; Waves checks prerequisites, minimum age and places.
- How to plan course parts onto divesPlan the course puts each part on a suitable dive, with theory and pool work on pool or classroom sessions and night parts on a night dive.
- How to certify students when a course is finishedWhen students have finished their parts, one button adds the certification to each person.
Kit, shop and transfers
- How to hire dive kit to a guestAdd kit by item number, or choose a full set in the guest's size, and the hire goes on their bill.
- How to record kit returns and see what is outRecord returns as kit comes back and use the On hire list to see what is still out.
- How to manage lockers and cratesLockers and crates have types and optional prices, and a board shows who has which.
- How to send and check first aid and oxygen kitsSend first aid, oxygen and spares boxes with a trip, then check them back in with a quick or full check.
- How to sell shop items and keep stock rightPick the item, size and colour and confirm; the sale goes on the guest's bill and takes one off the shelf.
- How to receive, count and adjust shop stockReceive deliveries, count the shelf and adjust or write off items, and every movement is kept in a log.
- How to record a gas fill and analysisLog each fill with its mix, analysed oxygen percentage and the diver's signature, and Waves works out the maximum depth at 1.4 bar.
- How to book transfers and print a signBook airport runs, border runs and dive-site lifts, put the price on the guest's bill, and print a name sign.
- How to sell dive packagesA package bundles products at a fixed price or discount, and the quote can be copied into an email.
Money
- How a guest's bill is built in WavesDives, courses, hire, shop sales, gas, transfers and fees all add lines to the stay's bill from your price list.
- How to take a paymentOpen the booking, choose Take payment, pick the method and amount, and the balance updates.
- How to correct a payment made by mistakePayments are never edited or deleted; add a reversal and enter the correct payment so the record stays complete.
- How to issue, void and print an invoiceInvoices start as drafts and can be issued, voided or printed, and issued invoices are not changed afterwards.
- How to track commission and referralsRecord commission or bill credits for agents, hotels, freelancers, staff sales and guest referrals.
CDWS paperwork
- How to prepare a CDWS trip notificationWaves produces a trip notification sheet ready to copy into the CDWS trips site, plus a signed guest list and an Excel file in the offline layout.
- How to work the CDWS permission queueTick several guests, mark them notified with a CDWS number, or clear them with a reason.
- What the CDWS checks in Waves coverWaves checks 1:12 on boats, shore-only Discover Scuba Diving, a first aider, CDWS numbers, guardians for minors and depth against the gas limit.
- How to print trip paperwork togetherPrint the boat list, packing slips, trip kit list, CDWS roster and roll call in one go.
- Waivers, health declarations and roll call sheetsEach stay has a waiver and health declaration, and there are roll call sheets and equipment inventories.
Set-up and admin
- How to add your logo and business details to documentsUpload a logo and business details once and they appear on invoices, stay reports, log books and other printouts.
- Waves reports: takings, activity and chartsPreset reports cover money and activity, with a date range, print and Excel download, and some have chart views.